Contact Council Use this section to contact Council to request a service, ask a question, provide feedback or make a complaint. It’s the quickest way to get in touch if you’re not sure where to start.
Fees and Charges Lists Council fees and charges for the current financial year, covering a range of services and activities.
Water and Sewer Services Information about water supply and sewer services across the Shire, including restrictions, conservation, outages, notices and non‑reticulated water supplies.
Building and Development Covers planning and development matters such as development applications, building approvals, certificates, inspections and related requirements.
Waste and Recycling Details on waste and recycling services, including kerbside collections, fees and charges, waste facilities and education programs.
Roads and Civil Infrastructure Information about Council’s road network and infrastructure, including roads, bridges, footpaths and cycleways, as well as maintenance and improvement works.
Major Projects Updates on significant Council projects, including progress, timelines and impacts on the community.
Plans and Strategies Council’s long‑term plans and strategies that guide land use, growth, infrastructure, heritage and environmental management across the Shire.
Caring for the environment Information on protecting and managing the natural environment, including native vegetation, biosecurity, and relevant environmental regulations.
Pollution Incident Response Management Plans Council’s legally required Pollution Incident Response Management Plans and related monitoring information for key operational sites.
Disaster Planning Resources and contact information to help residents prepare for, respond to and recover from emergencies and natural disasters.
Customer Service Charter Outlines Council’s commitment to customer service, including what you can expect from us and how we aim to respond to enquiries, requests and feedback.
Parking Information published in accordance with state legislation, including reporting requirements relating to parking fines.