COVID-19 Information and Resources

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The health and wellbeing of our community is our first priority and we are taking all necessary precautions to keep the community, customers and our staff safe.

We encourage the community to keep up-to-date with the latest information, resources and advice on COVID-19 from the lead public health agencies:

NSW Health

Australian Government Department of Health

Health Direct  I  1800 022 222

National Coronavirus Health Information Line I  Phone 1800 020 080

Download the Coronavirus Australia App  I  Apple App Store or Google Play

Download the COVIDSafe App | Apple App Store or Google Play

Restricted Visitor Access to McMaugh Gardens Aged Care Facility

As at 20 December 2020 NSW Health has advised that effective immediately, all residential aged care facilities across NSW must exclude visitors until 11:59pm Wednesday, 23 December 2020, pending further advice from NSW Ministry of Health.

All visitor access to McMaugh Gardens has ceased. We understand this news will be difficult especially at this time of year, however these precautions are paramount to keeping our residents safe from COVID-19.

Should you have any questions please contact us on (02) 6778 6380.

We're here to help

Council's services and facilities are operational however we've made some changes to how we do business to keep the community, customers and our staff safe.

Our Customer Service Centre at 32 Salisbury Street, Uralla is open for services and enquiries which cannot be done via telephone or online. Please respect our Customer Service team by keeping 1.5 m distance through all transactions. If you are feeling unwell, we ask that you stay at home and contact us via email or telephone. 


Customers visiting Council facilities are required to sign in electronically via QR code or by completing a web form. Customers and residents are reminded to follow NSW Health guidelines by maintaining 1.5 m distance, practice safe hygiene, wash hands regularly, and to stay home if feeling unwell. This applies to all Council facilities:

  • Council Customer Service Centre
  • Uralla Library
  • Uralla Visitor Information Centre
  • Uralla Swimming Pool
  • Tablelands Community Support
  • Uralla Landfill and Community Recycling Centre
  • Bundarra Landfill
  • Kingstown Transfer Station
  • Uralla Caravan Park
  • Council maintained campsites including Bundarra urban caravan park, Wooldridge Fossicking Reserve campground, and the Emu Crossing (Bundarra) campground.

phone-icon.png  Phone us on 02 6778 6300

email icon final.png  Email us

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Support Services

There are many services here to offer assistance to you or someone you know that may need help getting through this challenging time. If you need assistance, please don't hesitate to contact us on 02 6778 6300 and we will do our best to direct you the correct service.

Community Services

Uralla Neighbourhood Centre  I  02 6778 3277

Meals on Wheels  I  02 6772 8970

Mental Health Services

Lifeline  I   13 11 14

Beyond Blue  I  1300 22 4636

Head to Health


Financial Support

We understand the impact COVID-19 may have on the Uralla Shire community and which may make it difficult for some ratepayers to meet their financial commitments.

We recognise that there may be cases of genuine financial hardship which require respect and compassion in special circumstances.  We have policies and procedures in place which may help alleviate the immediate burden for those who are experiencing hardship and can work with ratepayers on a case-by-case basis to make flexible payment arrangements that will meet your needs.

If you are having difficulties paying your rates please contact our Revenue Officer on 02 6778 6307 for a confidential discussion about how we can help.

Small Businesses Support Resources

There are a number of small business support services provided by the NSW Government and other agencies. Please visit the links below for further information.

NSW Government Information for Businesses and Employers

Service NSW Business Concierge

Business Connect

Mental Health at Work

SafeWork NSW

Australian Taxation Office Small Business Support