How to pay your rates and charges
Annual Instalment Due Dates
General Rates
Rates must be either paid in full by September 30, or in instalments by the dates noted below:
- Instalment 1 - 30 September
- Instalment 2 - 30 November
- Instalment 3 - 28 February
- Instalment 4 - 31 May
Water Charges
Water billing occurs twice per year in May and November. Notices are generally issued by mid-month with payment due 30 days from issue date.
May 2020 Update
We will be trialing new water meter reading software from next week to see if this technology will improve the efficiency and accuracy of our water meter reading process. Water meter reading will commence from next Monday 18 May 2020 with water bills due to be sent out at the end of this month.
Overdue rates and charges will incur an interest charge of 0.00% per annum (1 July 2020 to 31 December 2020) & 7.00% per annum (1 January 2021 to 30 June 2021).
Emailing of Rates Notices and Water & Sewerage Charge Notices
Rates and Water Notices can now be accessed online for notices issued in October 2019 onwards. Please visit uralla.enotices.com.au and register using the unique eNotices reference number which appears on your notice. You are encouraged to opt-in for notices to be emailed as this will reduce postage costs for Council and is better for the environment. You can still access notices online for misplaced notices even if you prefer to receive notices by post.
Payments
Council offers ratepayers a number of payment options for the payment of rates and charges.
By Phone
Call our Customer Service desk at (02) 6778 6300 to make a payment with your VISA or MasterCard. A credit card surcharge applies.
By Mail
You can mail your cheque or money order made payable to Uralla Shire Council along with the deposit slip portion on the bottom of your rates notice to PO Box 106, Uralla NSW 2358.
BPAY
Contact your participating financial institution to make this payment directly from your savings or cheque account.
You will need to quote the biller code and reference number shown on the front of your rate or instalment notice.
POST Billpay
Pay your account with POST Billpay either by phone, internet or in person. You will need to quote the billpay code and reference number shown on the front of your rates notice.
Telephone: Call 13 18 16 for payment by credit card, or after you have registered, from your cheque or savings account.
Internet: Visit the POST Billpay website at https://www.postbillpay.com.au
In Person: Take your rates notice to any Australia Post agency. Payments can be made by cash, cheque, EFTPOS, or credit card.
At Our Service Desk
You are welcome to visit Council's Administration Office at 32 Salisbury Street, Uralla for payments by cash, cheque, EFTPOS, or credit card (accepted cards are VISA and Mastercard. A credit card surcharge will apply.)
Our office hours are Monday to Friday, 8:30am to 4:30pm.
Please present your rates notice when making payment.