7 January 2020

Uralla Shire Council Bundarra Water Supply

Boil Water Alert

Poor raw water quality or treatment failure

 Problems with water treatment mean that drinking water in the Bundarra Water Supply is unsafe due to elevated levels of turbidity in the treated water. 

Turbidity is a measure of suspended particles in water.

Water used for drinking or food preparation should be brought to a rolling boil to make it safe.  Kettles with automatic shut off switches can do this. Water should then be allowed to cool and stored in a clean container with a lid and refrigerated. 

Bottled water or cool boiled water should be used for drinking, washing uncooked food (eg, salad vegetables and fruit), making ice, cleaning teeth, gargling and pet’s drinking water.

Dishes should be washed in hot soapy water or in a dishwasher.  Children should take bottled water or cool boiled water to school.

Bottled water is available for collection from the Bridge Store (formerly Bottom Shop) in 30 Bendemeer St, Bundarra Thursday, Friday & Saturday from 10am to 4pm Sunday from 10am to 2pm. 

Uralla Shire Council is working to fix the problem.

This advice should be followed until further notice. 

For further information contact: 02 6778 6300 



Notice: 5 November 2019

Western Reservoir Bundarra - Leak Information 

Council is aware of the leak at the Western Reservoir at Bundarra.  Full repair of the existing leak will unfortunately require isolation and draining of the reservoir.  Due to the current dry conditions, the operational preference is that this work is not done until our water supplies are replenished to limit water loss and disruptions to supply.

As an interim measure, quotations from several contractors have been requested for a temporary crack injection seal, to assist in reducing any water loss until such a time that it would be more appropriate to isolate the reservoir and apply a long term repair solution.  


There are two urban centres within the Uralla Shire which have potable water supply schemes: Uralla (population 2400) and Bundarra (population 400). Raw water is sourced from the Gwydir River in Uralla Shire. The surrounding rural areas mainly rely on rainwater tank supplies for domestic water.

Uralla Water Supply 

The raw water supply for the Uralla township comes from an on-stream weir (500ML capacity) on Kentucky Creek about 5 km south west of Uralla, and through 85m of pipeline to the water treatment works.

Water is treated by a conventional sedimentation and sand filtration treatment plant with a capacity of 5 ML per day and distributed by a system comprising 3 service reservoirs with a total capacity of 5 ML, 1 pumping station, 11 km of transfer and trunk mains and 27 km of reticulation mains.

Bundarra Water Supply 

Raw water is sourced from a pump well adjacent to a depression in the Gwydir River (capacity 120ML) known as Taylors Pond. It is pumped approximately 600m to the treatment works. The water treatment plant has a capacity of 0.8 ML per day (plus a 20% hydraulic loading) and uses conventional sedimentation and sand filtration similar to the Uralla plant. Following treatment, potable water is pumped to two service reservoirs located on the northern and western extremities of the village.


Water Usage and Storage Volumes