Upgrades progressing at the Uralla Water Treatment Plant

Published on 25 March 2020

Progress is being made at the Uralla Water Treatment Plant to address the elevated arsenic levels in the town water supply.

With the delivery of Granular Activated Carbon (GAC) filter media anticipated in the coming week Uralla Shire Council is hopeful that, pending approval by NSW Health the “Do Not Drink” alert will be lifted in April.

 “We would like to apologise to our community that it has taken longer than expected to resolve the elevated arsenic levels.  We are doing the best we can during these challenging circumstances to ensure we can supply safe drinking water to our residents as soon as possible,”  Uralla Shire Council Acting General Manager, Mr Scott Phillips said.

Council is currently following advice from both State and Federal Governments concerning the evolving COVID-19 situation.

“The community can be assured that bottled water distribution will continue as normal until the “Do Not Drink Alert” is lifted, we do ask however that residents follow all Council staff directions, open their own car door or boot for staff to load water into and practice social distancing practices including maintain 1.5m distance from other customers and staff,” Mr Phillips said.

Water restrictions during the “Do Not Drink Alert” will remain at Level 5 while the upgrade works are in progress.  Residents are still able to water their gardens and wash their cars between the hours of 6pm and 7pm daily to assist in flushing the system.

Uralla Shire Council Mayor, Councillor Michael Pearce said he was proud that the community has showed a great deal of resilience and grateful for their patience since December and during these uncertain times.

“The health and wellbeing of our community is our top priority and I am hoping that the anticipated lifting of the “Do Not Drink Alert” will provide some relief to residents as we deal with growing changes to our daily routines,” Mayor Pearce said.

For further information on what Council is doing to treat the elevated arsenic levels at the Uralla Water Treatment Plant and to view the latest arsenic test data please visit our website here:


For further Information please contact Council:
Phone 02 6778 6300 I Email council@uralla.nsw.gov.au



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