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Uralla Town Water Supply Do Not Drink Alert

No longer on display. Expired on 27 April 2020, 12:00 PM

Bottled water should be used for drinking, food preparation, making ice, cleaning teeth, and gargling.

Uralla town water is still safe to use for hand washing, showering, bathing, and dish washing, and washing clothes. It is also safe to give to pets and stock. Boiling water will not make it safe to drink.

From Monday, 6th of January 2020 free bottled water can be collected from Foodworks Uralla and Invergowrie Store.

If you know of or have any concerns for friends, family or neighbours that may not be able to access the bottled water available please don't hesitate to contact Council on 6778 6300 so we can ensure they are provided for by our volunteers, organisations and staff.

To download the current Public Notice please click here.

To download the current Frequently Asked Questions questions please click here(PDF, 176KB).

Latest News & Updates

9 April 2020 - Progress Made at Uralla Water Treatment Plant

Water restrictions will be relaxed over the Easter break while upgrade works continue at the Uralla Water Treatment plant.

“We have now received delivery of Granular Activated Carbon (GAC) and repairs needed prior to the installation of the GAC are currently being undertaken at the Water Treatment Plant, ” Uralla Shire Council Acting General Manager, Mr Scott Phillips said.

“With test results of the treated water continuing to show arsenic levels below the 0.010mg/L Australian Drinking Water Guidelines we are still hopeful that the “Do Not Drink Alert” will be lifted in April,” Mr Phillips added.

Residents will be able to water lawns and gardens as well as wash their cars, driveways and houses from midnight on Thursday, 9th of April 2020 until 11:59pm on Monday, 13th of April 2020. The unrestricted use of water over the Easter long weekend will assist in flushing the town’s reticulation system of any water with elevated levels of arsenic.

“We would also like to remind the community to follow some simple steps when collecting bottled water over the long weekend. We ask residents to follow all Council staff directions, open their own car door or boot for staff to load water into and observe social distancing practices including maintaining 1.5m distance from other customers and staff,” Mr Phillips said.

Opening hours over the long weekend for the bottled water distribution station behind Foodworks Uralla will be:

Friday, 9th of April 2020 | Closed
Saturday, 10th of April 2020 | 8am-12pm
Sunday, 11th of April 2020 | Closed
Monday, 12th of April 2020 | 8am-4pm

For updates on what Council is doing to treat the elevated arsenic levels at the Uralla Water Treatment Plant and to view the latest arsenic test data please visit our website here:

https://www.uralla.nsw.gov.au/Council-Services/Water-Supply/Water-Quality-Analysis

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For further Information please contact Council:
Phone 02 6778 6300 I Email council@uralla.nsw.gov.au