Bottled water should be used for drinking, food preparation, making ice, cleaning teeth, and gargling.
Uralla town water is still safe to use for hand washing, showering, bathing, and dish washing, and washing clothes. It is also safe to give to pets and stock. Boiling water will not make it safe to drink.
From Monday, 6th of January 2020 free bottled water can be collected from Foodworks Uralla and Invergowrie Store.
If you know of or have any concerns for friends, family or neighbours that may not be able to access the bottled water available please don't hesitate to contact Council on 6778 6300 so we can ensure they are provided for by our volunteers, organisations and staff.
To download the current Public Notice please click here.
To download the current Frequently Asked Questions questions please click here(PDF, 176KB).
Latest News & Updates
25 March 2020 - Upgrades progressing at the Uralla Water Treatment Plant
Progress is being made at the Uralla Water Treatment Plant to address the elevated arsenic levels in the town water supply.
With the delivery of Granular Activated Carbon (GAC) filter media anticipated in the coming week Uralla Shire Council is hopeful that, pending approval by NSW Health the “Do Not Drink” alert will be lifted in April.
“We would like to apologise to our community that it has taken longer than expected to resolve the elevated arsenic levels. We are doing the best we can during these challenging circumstances to ensure we can supply safe drinking water to our residents as soon as possible,” Uralla Shire Council Acting General Manager, Mr Scott Phillips said.
Council is currently following advice from both State and Federal Governments concerning the evolving COVID-19 situation.
“The community can be assured that bottled water distribution will continue as normal until the “Do Not Drink Alert” is lifted, we do ask however that residents follow all Council staff directions, open their own car door or boot for staff to load water into and practice social distancing practices including maintain 1.5m distance from other customers and staff,” Mr Phillips said.
Water restrictions during the “Do Not Drink Alert” will remain at Level 5 while the upgrade works are in progress. Residents are still able to water their gardens and wash their cars between the hours of 6pm and 7pm daily (5pm to 6pm following daylight savings) to assist in flushing the system.
Uralla Shire Council Mayor, Councillor Michael Pearce said he was proud that the community has showed a great deal of resilience and grateful for their patience since December and during these uncertain times.
“The health and wellbeing of our community is our top priority and I am hoping that the anticipated lifting of the “Do Not Drink Alert” will provide some relief to residents as we deal with growing changes to our daily routines,” Mayor Pearce said.
For further information on what Council is doing to treat the elevated arsenic levels at the Uralla Water Treatment Plant and to view the latest arsenic test data please visit our website here:
For further Information please contact Council:
Phone 02 6778 6300 I Email email@example.com
Media Release - Upgrades progressing at the Uralla Water Treatment Plant - 25 March 2020
Media Release - Adam Marshall MP - $1.27 Million To Help Remove Arsenic From Uralla’s Water - 11 March 2020
Media Release - Upgrades Commenced at Uralla Water Treatment Plant - 3 March 2020
Media Release - Statement from the Acting General Manager on Uralla Water Supply - 21 February 2020
To view please click on the links below:
Fact Sheet - Regarding Notice Issued in December 2019 - 24th of January 2020
Media Release - Uralla Town Water Supply Update - 24th January 2020(PDF, 232KB)
Media Release - Uralla Town Water Supply Update - 16th January 2020(PDF, 232KB)
Media Release - Provision of Additional Water Bottle Recycling Points - 8th of January 2020(PDF, 238KB)
Media Release - Town Water Supply Update - 3rd of January 2020
To view please click on the links below:
Media Release - Uralla Town Water Supply Update - 30th of December 2019
Message from the Acting General Manager - Uralla Town Water Supply - 24th of December 2019
Media Release - Uralla Town Water Supply Update - 23rd of December 2019
Media Release - Bottled Water Alert - 19th of December 2019
Media Release - Adam Marshall MP - Do Not Drink Alert Issued for Uralla Town Water Supply - Wednesday 18th of December 2019
Public Notice - Uralla Town Water Supply - Do Not Drink - Wednesday 18th of December 2019 at midday